Draft TF Response to City on Scooter Policy



From: 2019 Mobility Task Force September 16, 2019 To: City of Dallas Department of Transportation Re. GDPC’s suggestions for the next round of rental bike and scooter regulations:

We (the Mobility Taskforce of GDPC) have been monitoring developments in the micro-mobility space since our visit with City staff in May. Clearly, the current pace of change is unprecedented, and warrants continued study. Our taskforce is greatly encouraged by the resourcefulness and energy of the Dallas Department of Transportation (DOT) staff. We’ve committed to add our voices – as planners, architects, engineers and citizen-activists – to the many good ideas that are already being considered by Dallas DOT. Please consider the following comments in that context.

1. Micromobility or “mi-mo” (pronounced “my-mow”) is rapidly emerging as a practical alternative to the automobile. In addition to walking, scooters and bike--share rentals offer “first mile-last mile” connectivity to the transportation mix, perhaps as viable alternatives to driving automobiles, perhaps in many cases as a default form of close-in urban mobility. We applaud Dallas DOT’s minimal regulatory approach in the 2018 extension of the Dockless Mobility pilot. This allowed everyone to learn from experience, as the technology and business models have evolved.

2. Dallas, along with numerous other cites that permit dockless platforms, has experienced widespread flaunting of improper usage on our urban sidewalks and streets. For mi-mo to function properly, Dallas will need to adapt its street configurations and identify acceptable staging locations to better accommodate them in an organized and predictable fashion. Whatever course the city decides from here, most area leaders and stakeholders are calling for alternative street designs. Concepts such as “complete streets” and “micromobility (bike) lanes” (or mi-mo lanes) must be addressed in any infrastructure redesigns, and the associated policies to accommodate wise choices in both these areas will be critical to the success of accommodating these modes.

It is apparent that the device operators (vendors) see potential for substantial revenue from rentals. We believe the City should use the permitting process to generate a revenue stream in order to fund mi-mo infrastructure.

3. Free-for-all Device stationing, we believe, has far too often left our sidewalks and public spaces cluttered if not obscured. The elderly and disability communities are some of the most vulnerable when it comes to getting from point A to point B, and e-scooters or bikes obstructing their path can be real issues. Without proper device stationing, scooters and bikes can become mobility barriers for these groups. 

We believe that the device operators should be required to seek the City’s approval for designated and enforced use of defined locations for orderly rentals and check-ins at these locations. The network of such stations must be sufficiently dense yet broad enough to provide practical service. We recommend these be located within a 10- minute walk from most trip-origins or destinations, and probably should be closer together throughout the urban core, i.e. a 5-minute walk away. While you are at it, why not making scooters available for free or low cost in exchange for being good ‘sidewalk stewards?

4. Increase mi-mo availability in underserved communities. This is not intended as exploitation; but is an acknowledgement of the city’s underlying economic and social inequalities. We encourage a policy of requiring operators to make devices available in underserved neighborhoods, and offer some other option for the rental of these devices. You might look into “supplemental currencies” offering user points through volunteer work or picking up trash. The operators could perhaps partner with the city for certain initiatives like this. I think this is particularly important for those with disability who have difficulty making a steady income. 


5. Establish time-of-day limitations and other safety interventions. We appreciate Dallas DOT’s focus on public health and safety aspects of these new forms of mobility, especially given the alarming incidence of trauma arising from use of e-scooters in particular. Given recent rises in hospital admittances due to e-scooter crashes, limiting nighttime use may help reduce incidences of irresponsible use. Encouraging use of helmets while riding is the most important of all interventions.

6. Consider requiring more ergonomically stable devices. We believe the current scooter designs (operated while standing, on small diameter wheels, at speeds exceeding 12 mph) may be inherently dangerous for all but the most skilled riders. And even then, only on smooth pavement. Add to that, the power capabilities, the exceedingly-high centers of gravity and short wheelbases of current models – and this calls for replacing these with devices that users can more safely operate. Wireless-controlled ‘speed governors’ and applications of “geofencing” could also do much to hamper unsafe use. Links to recent articles on e-scooter safety:

Centers for Disease Control and Prevention – November 2018 https://www.cdc.gov/eis/conference/dpk/Dockless_Electric_Scooter_Related_Injury.html

7. Require access to dockless customer usage data, preferably through access to the device vendors’ application programming interface (API) data. Provision of this data is key to the City being able to identify and program infrastructure improvements for inclusion in future capital improvement bond programs.


8. Operations. Scooters as currently designed and used by certain demographics are inherently unsafe on Dallas streets as designed. We urge adoption of “complete streets”, lower design speeds and other “calming” provisions to address this.

9. Finally, the Mobility Taskforce believes that the device providers must do much more to educate users as to risks and liability. Of major concern are the sweeping “user agreements” that shelter operators from any substantial liability in the case of crashes and/or injuries. Another is the repeated, improper and unsafe use of devices by some renters. We believe a clear path to operator liability must be ensured – even to barring rentals by repeated scofflaws. An appropriate service area map maintained on City websites or Apps might also nhelp make usage rules more clear and prevent further confusion as they City begins implementing further regulation.


The City of Dallas DOT, in its wisdom, has foreseen the possibility of a new transportation hierarchy – one that could reverse some of those acknowledged adverse impacts. But in order to better accommodate these devices, it’s imperative that City leadership be aggressively proactive in implementing the necessary elements of the Complete Streets and other current design manuals.

We, the Mobility Taskforce of the Greater Dallas Planning Council, offer our emphatic encouragement, and hope that City staff will achieve the political support for making these changes going forward. We pledge to do all that we can to help the City achieve these objectives. We look forward to continued collaboration as the City staff prepares the next set of policies and regulations. Please advise us of any specific steps we may take to be of further assistance.

Sincerely, 2019 GDPC Mobility Taskforce W.J. ‘Bud’ Melton III, Chairman WJM/JEC



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